Renovation Man, custom renovation takes place in Bordeaux, interview with Jérôme Muffat CEO and co-founder of Renovation Man

The custom renovation by Renovation Man at the service of Bordeaux. Indeed, the renovation specialist is setting up shop in Bordeaux in order to continue its development strategy. A choice that is not insignificant. For the platform that was launched in 2017, the city of Bordeaux offers all the advantages to continue to develop in a sustainable way. It must be said that the capital of Girona is the 4th city in the territory in which start-ups develop in 1 year. This strategy involves no less than 100 indirect jobs across 40 partners. In addition, new positions are expected to be filled in the region. Jérôme Muffat, CEO and co-founder of Renovation Man, offers his vision of the renovation market as well as the path of the start-up. A success story that still has bright days ahead of it.

How did Renovation Man come about? What’s the concept?

The start-up Renovation Man was born in 2017, in Ile-de-France under the leadership of Jérôme Muffat and Benoît Charpentier. In particular, Renovation Man raised its first funds in order to develop in Ile-de-France. In 2019, a second fundraiser supported his ambitions. This has enabled the development of the company in the provinces and especially in cities such as Marseille in the summer of 2020 or Nantes in the autumn of 2020.

Behind the creation of Renovation Man, there is first of all a mutual observation between Jérôme Muffat and Benoît Charpentier.

We started with a simple observation. People are often dissatisfied with renovation work and it is difficult to find trusted craftsmen

Jérôme Muffat CEO and co-founder of Renovation Man

For Jérôme Muffat, for customers beyond the difficulties of finding the right craftsman, the market is also tainted by a lack of transparency. Indeed, the estimates of professionals can often go from double to triple in an uncontrollable way. In addition, the sector often deplores numerous delays in implementation or mischief.

On the other hand, there are also problems for craftsmen due to the density of the market.

There are 600,000 craftsmen in the territory

Jérôme Muffat CEO and co-founder of Renovation Man


For the latter, it is also difficult to find business. In addition, they are faced with administrative procedures that they are struggling to master.

In this sense, The renovation Man solution aims to provide a service to reconcile customers and craftsmen by placing themselves as an intermediary. It also aims to simplify business for craftsmen with flawless support. Today, no less than 50 people work at Renovation Man to make this possible.

Jérôme Muffat ceo and co-founder of renovation man
Jérôme Muffat, CEO and co-founder of Renovation Man. Photography: Renovation Man

Who are The Renovation Man solutions for?

Thus, Renovation Man’s solutions are initially aimed primarily at individuals. On the platform of renovation services of bathroom, kitchen, studio or energy renovation are proposed. However, the platform will also deal with professional projects. This is a dimension that the company wants to develop.

Our services for professionals are still quite marginal, but we want to do more and more

Jérôme Muffat CEO and co-founder of Renovation Man

Among the work carried out by professionals, Renovation Man includes renovations of shops, hair salons, office improvements and restaurants.

Why is the solution revolutionary? How does the platform work?

If the renovation man solution is revolutionary, it is thanks to a peculiarity. Indeed, the start-up uses and masters digital tools from its inception. Thanks to digital technology, it wants to secure and simplify all the steps in a renovation process.

We have put in place encryption tools, an electronic signature system, a secure payment, monitoring of construction sites on Whatsapp

Jérôme Muffat CEO and co-founder of Renovation Man


However, the still Jérôme Muffat, makes a observation, in this sector the unique use of digital is not enough. We have to combine the human with the solution. In this sense, the start-up is setting up experts work to accompany the realization of the work live.

Experts fieldwork are a bit like work brokers

Jérôme Muffat CEO and co-founder of Renovation Man

To carry out the work, the platform works with a limited number of craftsmen. The aim is to prioritize quality over quantity. Indeed, by limiting its partners, Renovation Man ensures better relations with a strong recurrence. In this way, the platform knows its partners better and can ensure the quality of the work that will be done.

On the customer side, the use of the platform is simple. Upon arrival on the site, they can access a list of project types. By following, they complete a detailed and complete questionnaire to qualify their project.

This is a point that sets us apart from other platforms

They can then describe their project by adding photos, plans or videos. A telephone appointment is offered with an advisor at the platform level. The aim is to further qualify the contours of the project in order to establish a detailed encryption in less than 24 hours. As a result, customers are quickly confronted with the budget they can choose to adjust accordingly. Once the project is defined, clients move on to the second stage and can benefit from the services of a craftsman who fully corresponds to their needs.

The aim is to make a “matching” between the customer and the craftsman. The customer is relieved of the choice of the craftsman and chooses for him the best

Jérôme Muffat CEO and co-founder of Renovation Man

Finally, the craftsman moves and confirms the quote he will sign with the online customer on the platform. On the platform everything is planned, whether it is payment, support over the duration of the work or protection with AXA insurance.

Renovation Man renovation apartment works
Renovation Man facilitates customer-craftsmen relationships

How is the development of Renovation Man doing?

And if the concept is innovative it has also seduced as shown by the development of the start-up. It has a growth rate of two to three times as high each year. Even though COVID-19 has been there, the company aims to achieve the same results for 2021. Thus, per month it carries out between 50 and 100 projects. The average construction budget is between 20,000 and 25,000 euros.

Was digital an asset during this period of crisis?

For the company positioned from the beginning on the digital Jérôme Muffat can say that it was an asset. However, he wishes to support the fact that this profession is a profession that must also be done in physics. In this sense, craftsmen and experts quickly took into account sanitary measures to continue to practice physics.

On the other hand, in all the steps upstream digital remains an ally and a major asset of the company.

In the upstream phases we do more and more remote actions with Zoom for video discussions or Whatsapp

Jérôme Muffat CEO and co-founder of Renovation Man

In this sense, the health crisis has tested the Man Renovation System and enabled it to accelerate its ability to properly implement it.

Why did you choose the city of Bordeaux?

The choice of the start-up for the city of Bordeaux proved to be a no-brainer. Indeed, it was from the beginning in their development list.

Bordeaux was one of the cities that we wanted to attack on the way out of Ile-de-France

Jérôme Muffat CEO and co-founder of Renovation Man

For Jérôme Muffat, the city of Bordeaux has significant potential, which it has shown over the years. In terms of real estate, prices have shown its attractiveness. For the company real estate prices are a point that closely correlates with the works component.

So if it was natural to settle in Bordeaux, it was nevertheless necessary to find an expert work to coordinate the actions on the spot. Indeed, the choice of expert work is paramount. Thus, on Bordeaux, the expert works that will orchestrate the actions is Laurent Mottes. He masters the local fabric perfectly. In addition, it is a profile with more than 20 years of industry experience. He will take part in the Renovation Man adventure while promoting local employment and the know-how of local artisans.

Thus, with this new location, Renovation Man has the project of managing a hundred construction sites by 2021. From now on, the company offers its innovative services to Bordeaux in order to facilitate their renovation project. Quality and safety are the watchwords.

Sources:

April 7 interview with Jérôme Muffat CEO and co-founder of Renovation Man

“Renovation Man opens in Bordeaux” Renovation Man, Press release of March 25, 2021

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